No sooner we receive an enquiry, our application specialist & Sales person visits the customer and understands the requirement, it helps us to finalise the best suitable & most economical solution. In terms of proper configuration customer also saves valued time and money.

We also arrange for the demonstration of the product & explain the advantages / benefits to the user. We then provide all Technical & Application details required for Customers application.

We call it Pre Sales Services!!

• As soon as Customer places order, we submit a detailed Pre-Installation Requirement along with specifications if any local purchase of electrical items, Hoses, fittings, etc., this is extremely important as it helps in organizing the entire requirements beforehand and without delay.
• Once the site is ready, our engineer visits the site for inspection.
• When the machine is received we visit for inspection of the machine, Installation, commissioning. We spend enough time on this to ensure proper Installation.
• As soon as the machine is installed our engineer and application specialist spends sufficient time on training of operator / technician. Our engineers visit after 15 days, for sorting out all the operational problems / quires. We believe that good training given to user helps us also.
• During warranty Period our engineer visits your site at least 3-4 times for Preventive Maintenance & checking.
  "Prevention is better than Cure ".

Due to good quality of machines we are dealing and care taken at all levels before & during the installation and in operator training etc. we rarely face problem with machine. However, in such an event we give top priority to breakdown call and can provide prompt services because,

• We keep all possible Spares I Stock based on our experience at our branches to cater requirement of all the areas.
• We have a team of engineers who are trained at our principal's factory.
• We have required Testing tools and repair facilities.

We consider this as After Sales Services!!!